Get to Know NOVARAD SOUTH
Since 1998, we have been delivering expert imaging technology, specializing in PACS replacements, integrations, and secure hosting solutions that keep radiology operations running efficiently and reliably.
/
Frequently Asked Questions
How will NovaPACS improve our current imaging workflow?
NovaPACS is designed to simplify imaging workflows, reduce unnecessary steps, and give clinicians fast access to the images and information they need.
NovaPACS is perfect for small to medium sized hospitals, critical access hospitals, imaging centers, and radiology reading groups.
Novarad South works with your team to configure the platform around your organization’s workflow rather than taking a one-size-fits-all approach.
Will NovaPACS integrate with our existing systems?
Yes. NovaPACS is designed to work within your existing healthcare technology environment, including modalities, RIS, EHR/EMR, reporting solutions, and other clinical systems.
Novarad South helps manage interfaces and integration to create a connected imaging workflow.
How does Novarad South handle migration from our current PACS?
Novarad South provides an experienced, structured approach to migrating images and data from your existing PACS.
Our team works to maintain data integrity, properly associate patient information, validate integrations, and make historical studies available within NovaPACS while minimizing disruption to your organization.
Using proprietary solutions, data is migrated in months not years.
What should we expect to pay for NovaPACS?
Novarad South focuses on delivering a powerful imaging platform at a budget-conscious price. We help organizations understand the complete cost of their solution—including software, implementation, support, integrations, and ongoing services—so there are fewer surprises after the initial purchase.
Zero up-front financing options are available to qualified organizations.
All NovaPACS clients receive updates at no additional charge ever!
Is NovaPACS secure, reliable, and able to grow with us?
NovaPACS is built to support the security, availability, and performance requirements of modern healthcare organizations.
The platform can scale as imaging volumes, locations, users, and organizational needs change, helping you avoid replacing your PACS simply because you’ve grown.
What is the NovaPACS implementation process like?
Novarad South provides a structured implementation process covering planning, configuration, integrations, migration, testing, training, and go-live. You’ll work with an experienced team throughout the project with the goal of making the transition to NovaPACS as smooth as possible.
A standard NovaPACS implementation takes just 16 weeks.
What kind of support will we receive after go-live?
Your relationship with Novarad South doesn’t end at implementation. Customers have access to 24/7 U.S.-based support, backed by a team that understands both the technology and the realities of healthcare imaging environments.
Novarad South’s specialized trainers help your team get the most value from your investment by providing expert, product-focused training designed to build confidence, improve workflows, and ensure your staff can take full advantage of the features and capabilities available to them.
Why should we choose Novarad South as our PACS partner?
Novarad South combines a strong imaging platform with experienced implementation, responsive support, and a long-term approach to customer relationships.
64% of our customers have been with Novarad South for more than 10 years—a strong indication that our customers see lasting value in both our solutions and our service.
People and Service – Novarad South consistently provides prompt, effective support to end users and go above and beyond to ensure a positive experience. Their dedication, professionalism, and responsiveness make Novarad South an outstanding organization.”
supervisor of imaging services & pacs adminstrator
You get more with Novarad South.
24/7 US-Based Support
Real people, real results and always available and helpful.
Fast, Smooth Implementation
Go live in as little as 16 weeks, not months.
Never Pay Upgrade Fees
Evergreen software keeps you current.
Customer-Driven Enhancements
Your feedback shapes our roadmap.
Our Commitment
When you look for an Enterprise Imaging, PACS, or RIS solution don’t just consider the system. Consider the team that supports you after the sale. Consider the quality of the references. Consider the commitment to constant feedback from our customers. There’s more to it than software and hardware. Novarad South is more than just another solution provider.
“Their support team is outstanding and they go out of their way to help us.”
PACS Administrator

HIPAA Compliance
As a business associate, Novarad South – iPro, Inc. – a Novarad Partner, has conducted an enterprise-wide Security Risk Assessment ensuring compliance with HIPAA’s administrative, physical, and technical safeguard. Security Risk Assessment is completed semi-annually to verify Novarad South and iPro, Inc. properly and continuously protects health information (PHI).
For further information on this assessment, contact Compliance – Corporate Headquarters at 706-602-0715.
Want to learn more about us?
Office
401 S. Wall St, Suite 201
Calhoun, GA 30701
Hours
Sales: Mon-Fri: 8am – 5pm
Support: 24/7
Via Email
sales@novaradsouth.com
Via Phone
Tel: 800-736-2738
Local: 706-602-0715
Support: 877-902-7877




